1 reviews | Active since Mar 2017
IUA Business Solutions / Bidvest Insurance - ****************
<p>I am disgusted with this product and the manner in which this is sold to people buying cars as piece of mind for the new product / car.</p> <p>When you buy a vehicle (I purchased a Toyota Fortuner) you are sold this policy which says you can claim up to R2500 per incident on scratch and dents on a vehicle for a period of 2 years.</p> <p>I submitted a claim (my first ever claim) on 7 Feb 2017 in this regard and the best price I could get a pannelbeater to fix a minor dent and paint damage came to R2750. My claim was rejected and there is no option for me top up or pay the difference. The claim simply rejected - even though the Ex vat amount came in at under the R2500 mark.</p> <p>I also enquired with the pannelbeaters (various) about this scratch and dent insurance and most don`t even want to accept it or quote on the work if this IUA Business Solutions / Bidvest covers the vehicle for scratch and dent insurance. Furthermore, i was advised by the pannelbeaters (and I can now see for myself) that you can`t even fix a small dent or scratch these days under R2800. Which actually nullifies the need for this policy.</p> <p>MY ADVICE TO ANYONE WOULD BE TO NOT INCLUDE THIS POLICY / SIMILAR WHEN BUYING A VEHICLE. IT IS WORHTLESS AND YOU ARE WASTING YOUR MONEY!!!</p> <p>I will never support this or any similar type of insurance / company. You are far better off making sure you can include this type of damage with your short term vehicle insurer.</p> <p>I find this totally unacceptable .</p> <p> </p>
Dear Mr Van Heerden
We acknowledge receipt of your comments above regarding your recent claim.
Please be advised that we are currently investigating the matter. A detailed response will be forwarded directly to your email address that we have on record.
We thank you for your patience and trust that you find the above in order.
Kind Regards,
Fikile Marhwa
Dear Mr Van Heerden
We acknowledge receipt of your comments above regarding your recent claim.
Please be advised that we are currently investigating the matter. A detailed response will be forwarded directly to your email address that we have on record.
We thank you for your patience and trust that you find the above in order.
Kind Regards,
Fikile Marhwa
