JM
Jacques M
1 reviews | Active since Apr 2013
18 May 2021, 12:24
IUA Business Solutions
Failing to assist with retrenchment benefit that we took years ago while buying a vehicle, refusing that we speak to a manager and the client ser ice rep are failing to explain anything. They now tell me that i need to claim the money from Standard bank and it's not their job to do so. Failing to pay the cover is ***** from their side. It's been more than a week of trying to get assistance from them and next payment on car is due in few days. This is the worst company and i would ot suggest it to anyone.
Helpful (0)
Replies (3)0
Replies (3)IUA Business Solutions's replyOfficial
18 May 2021, 13:20Dear Mr Muller,
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply18 May 2021, 13:20
Official
Dear Mr Muller,
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
JM
Jacques M's updateReviewer Update
18 May 2021, 13:45Same response you gave 2 days ago and the person that called me has no info for me, she does not know what the procedure is nor willing to let me speak to a line manager again
JM
Jacques M's update18 May 2021, 13:45
Reviewer Update
Same response you gave 2 days ago and the person that called me has no info for me, she does not know what the procedure is nor willing to let me speak to a line manager again
IUA Business Solutions's replyOfficial
18 May 2021, 14:07Dear Mr Muller,
We duly noted your comment and an administrator will contact you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We duly noted your comment and an administrator will contact you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply18 May 2021, 14:07
Official
Dear Mr Muller,
We duly noted your comment and an administrator will contact you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We duly noted your comment and an administrator will contact you shortly.
Kind Regards
IUA COMPLAINTS TEAM
