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ferreira.eben ferreira.eben
1 reviews | Active since Aug 2017
10 Sept 2020, 15:06
IUA: AVOID at ALL costs if you want to keep your sanity
If I could rate you 0 stars I would.
It has been 4 MONTHS since I wanted to activate my retrenchment benefit and you *********** clowns still have not done ANYTHING! You are by far the worst company in South Africa and I hope everyone sees you for how useless you are.
Always passing the buck, blaming the client, not communicating, not replying to communication, you cannot escalate customers to senior management nor supervisors, clients must deal with *********** call center agents, the list is endless.
TO EVERYONE: AVOID THEM LIKE THE PLAGUE !
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Replies (1)IUA Business Solutions's replyOfficial
10 Sept 2020, 15:52Dear Mr E Ferreira,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
IUA Business Solutions's reply10 Sept 2020, 15:52
Official
Dear Mr E Ferreira,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
