NM
Nonhlanhla M

1 reviews | Active since Nov 2024

19 Nov 2024, 11:36

IUA and Hollard need to be investigated

IUA and Hollard the worse nightmare in the world never ever think to join the policy with them because you will be hurt and cry , I have registered a claim for my Father Vuyisile Mzilikazi on the 18th of September 2024 till today the 19th of November nothing has been done instead they are trying by all means to not honour a valid claim. In South Africa a claim takes 24/48 hours to be processed. IUA and Hollard need to be investigated if you are hoping that your loved ones will be buried with respect and dignity forget with these two they will try by all means to not honour the claim using all the tack tricks which is very cruel and evil. If they are not trying to **** you with telling you that your policy lapsed ,they will come with another angle. Then you must involve lawyers just for a claim to be processed how cheap they are.

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply19 Nov 2024, 11:44
Official
 
Dear  Nonhlanhla Mzilikazi 
  
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. 
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
  
Kind Regards 
IUA COMPLAINTS TEAM