BN
Bokang N

1 reviews | Active since Aug 2018

12 Apr 2021, 10:24

Its been a week trying to get hold of this people. It look like they are ****s

They loaded a debicheck on my account without my consent, When i call them to refund me and cancel the policy. They refused to pay money that is deducted as if i owe the company. Anytime i have money in my account they take money without agreement.

0
Replies (4)
IUA Business Solutions
IUA Business Solutions's reply12 Apr 2021, 11:18
Official
Dear Bokang, 

We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.

Please note that the matter has been redirected to the insurer who will investigate your complaint. 

Kind Regards,
THE COMPLAINTS TEAM
BN
Bokang N's update13 Apr 2021, 09:04
Reviewer Update
When are they cancelling policy and refunding me? Nobody attend me still
IUA Business Solutions
IUA Business Solutions's reply13 Apr 2021, 09:27
Official
Dear Bokang, 

We acknowledge receipt of your additional comments

Please note that the matter has been redirected to the insurer who will investigate your complaint. 

Kind Regards,
THE COMPLAINTS TEAM
BN
Bokang N's update13 Apr 2021, 10:20
Reviewer Update
No I just waited for more that hour in a call. Wasting airtime , cant you cancel my profile in your system and send email confirmation to me. Look like **** though