BD
Barbara D

1 reviews | Active since Nov 2021

19 Dec 2021, 22:29

Ima sick and tired of IUA,I need my money, because every month they were very quick to deduct R159 from my Capitec account!:***..i never missed any payments with them,aafter that i decided to go straight to my bank branch and i cancelled their debt

Hellopeter, I would like to thank your team, finally IUA paid for my June Edgars hospital cashback, now i like to report Bidvest insurance personal accident cover!they never paid out for my March claims, there were busy playing with my mind, they asked me documents, and i sent to them,after that they told me, they need Shifa private hospital File, which i sent it direct to Umhlanga, even now!Iam still waiting for my claims ,nothing happened policy number:B***

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply20 Dec 2021, 10:56
Official
Dear Barbara Thembeka Dlamini
 
 We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. 
 
 Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly. 
 
 Kind Regards 
 IUA COMPLAINTS TEAM