1 reviews | Active since May 2016
I would never recommend IUA Business Solution to anyone if this is how you treat people!!!
I'm highly disappointed in IUA and Hollard. I had about 3 or 4 retrenchment policies or loss of income policies for my personal loans and for my vehicle account which I have with Wesbank. I got retrenched or my contract got cut off abruptly a year earlier than my initial contract which left me without an income. I app**** for the insurance policy and all my claims got declined. Eventhough I attached a letter which proves that had it not been for my political head being fired, I would still be working. I don't get insurance policies, you get a policy because you know you'll need it one day, but when you do need it, you get stories. What am I supposed to do now? Am I supposed to sit and let my car be repossessed? While I have a policy in place which I have been happily paying for since 2016??? Is this fair??
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
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THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
