1 reviews | Active since Jul 2016

19 Aug 2016, 13:29

I am very disappointed.

<p>I claimed for a vehicle shortfall at IUA Business solutions. I had about R25000 to pay to the bank to settle my account. It took about 2 months for payment of R5,703.39 to be payed. I then had to claim for refund at Motorite which was R6,341.84. I received an email from Mzwandile Mhlongo that the bank must refund IUA because they were not supose to pay the bank R5,703.39 but they had to pay R4834.23. I dont understand how does your suff work because I called them to expalin the payment and now there is stories that dont make sense. I think that I am being robed here as I am sitting with a lot of dept to pay while there are calculations that dont make sense. </p>

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply22 Aug 2016, 06:33
Official

Dear Ms Sonti,

We acknowledge receipt of your comments above and apologise for the delay in responding to you.

Your concerns have been duly noted. We are currently investigating the matter and will respond shortly, direct to your email address provided.

We trust that you find the above in order.

Kind regards,

Candice Razaak

IUA Complaints Team