AA
Aziz A
1 reviews | Active since May 2012
04 Jul 2022, 19:55
********** service
I recently claimed through Sohva for a ****** device. I than contacted IUA to delete the ****** phone from cover and add the new phone, I've waited over a week and no one has gotten back to me, I've sent the proof of pick up twice via email and still no one has responded.
I also wanted to add another device I purchased in 2021 and than was given a number to call which is RCS and they can't help Me.
Do you actually know what you are doing
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Replies (1)IUA Business Solutions's replyOfficial
05 Jul 2022, 14:31 Dear Mr Ally ,
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply05 Jul 2022, 14:31
Official
Dear Mr Ally ,
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
