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Aziz A

1 reviews | Active since May 2012

04 Jul 2022, 19:55

********** service

I recently claimed through Sohva for a ****** device. I than contacted IUA to delete the ****** phone from cover and add the new phone, I've waited over a week and no one has gotten back to me, I've sent the proof of pick up twice via email and still no one has responded.

I also wanted to add another device I purchased in 2021 and than was given a number to call which is RCS and they can't help Me.

Do you actually know what you are doing

0
Replies (1)
IUA Business Solutions
IUA Business Solutions's reply05 Jul 2022, 14:31
Official
  Dear Mr Ally , 
 
 We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. 
 
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly. 
 
 Kind Regards 
 IUA COMPLAINTS TEAM