AR
Ashwin R

1 reviews | Active since Jun 2026

23 Jun 2026, 22:36

HOLLARD IUA FUNERAL COVER - Total Lies

A truly painful and frustrating experience at the worst of times when I've lost my rock, my mum. Claim for her funeral cover has not been paid with several excuses. Last update being. Its with audit. This seems to be a Hollard/IUA pattern of burdening customers who are at their lowest.

0
Replies (2)
IUA Business Solutions
IUA Business Solutions's reply24 Jun 2026, 09:09
Official
Dear Ashwin,

We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a complaint's administrator, who will investigate your concerns and provide you with feedback.

Kind Regards,
IUA COMPLAINTS TEAM
IUA Business Solutions
IUA Business Solutions's reply01 Jul 2026, 09:07
Official
Dear Ashwin,

We would like to take this opportunity to thank you for making us aware of your experience and we apologise for any inconvenience caused. We are pleased to confirm you that your claim has been approved.

Kind Regards
IUA COMPLAINTS TEAM