SM
Sthembile M

1 reviews | Active since Dec 2024

27 Jan 2025, 11:05

Funeral claim

Very Bad 😞

0
Replies (2)
IUA Business Solutions
IUA Business Solutions's reply27 Jan 2025, 11:12
Official
 
Dear Sthembile Mahlangu 
  
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. 
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
  
Kind Regards 
IUA COMPLAINTS TEAM 
SM
Sthembile M's update29 Jan 2025, 14:30
Reviewer Update
My Mom passed on 13th December nd we called funeral parlour on 14th since that is our culture,now iua is Questioning why is that the deceased was taken on 14th clearly they looking for something not to pay while other policies paid within 24hrs without Questioning all the documents were sent as per request...