DP
Dennis P
1 reviews | Active since Oct 2019
25 Oct 2019, 13:43
Extended Warranty policy through Bidvest, managed by IUA
After receiving really appalling service from Volkswagen, Constantia in Johannesburg, IUA (Bidvest) restored faith in the whole experience. I have to make mention of Vernon Govender that went out of his way to help rectify the situation and even after repairs were concluded, he still followed up to make sure that I was happy with it. Thank you Vernon, you have saved the day and I was very happy with the results. My fight with Volkswagen will continue.
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Replies (1)IUA Business Solutions's replyOfficial
25 Oct 2019, 14:05Dear Dennis Potgieter
Thank you for taking the time to rate your experience with IUA and we appreciate your positive feedback. It is valuable feedback such as this which enables us to continuously improve our processes.
Thank you for taking the time to rate your experience with IUA and we appreciate your positive feedback. It is valuable feedback such as this which enables us to continuously improve our processes.
Kind Regards,
IUA Customer Experience Team
IUA Business Solutions's reply25 Oct 2019, 14:05
Official
Dear Dennis Potgieter
Thank you for taking the time to rate your experience with IUA and we appreciate your positive feedback. It is valuable feedback such as this which enables us to continuously improve our processes.
Thank you for taking the time to rate your experience with IUA and we appreciate your positive feedback. It is valuable feedback such as this which enables us to continuously improve our processes.
Kind Regards,
IUA Customer Experience Team
