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1 reviews | Active since Jun 2016

14 Mar 2022, 12:26

EXCELLENT SERVICE FROM Rashika Dayanund IUA Business Solutions

I made a complaint regarding Hollard Shortfall Policy that wasn't cancelled after out car was settled with Westbank.

Last week, Rashika Dayanund Complaints Resolution Administrator from IUA Business Solutions called me, and on Friday the 11th of March 2022 I send her the documentation and today the 14th she called me and gave me the good news that is was successfully cancelled and that a refund will be done.

This lady was kind, professional and gave feedback the whole time she was busy with me and she did everything in a very short time and I wish more companies have people like her. Thank you so much Rashika for your excellent service.

Kinde Regards Leoni Van Den Heever

0
Replies (1)
IUA Business Solutions
IUA Business Solutions's reply14 Mar 2022, 12:57
Official
Dear Mrs Van Den Heever

Thank you for taking the time to review your experience.

We appreciate your positive feedback.

Kind Regards
Complaints Team.