BM
Bongani M

1 reviews | Active since Jan 2025

09 Oct 2026, 08:56

Every one cancel this policy this company doesn't care with people

Good morning iam disappointed with this things called a policy. I argue all South Africans not to even try and join this policy. I made a claim Last week but to date nothing but when I joined they promised that they pay out within 24 hours.

0
Replies (3)
IUA Business Solutions
IUA Business Solutions's reply09 Oct 2026, 09:39
Official

Dear Bongani,

We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.

Kind Regards,
IUA COMPLAINTS TEAM

BM
Bongani M's update10 Oct 2026, 11:00
Reviewer Update
Nothing has changed. And the deceased she is still laying on the mortuary.
IUA Business Solutions
IUA Business Solutions's reply13 Oct 2026, 15:59
Official

Dear Bongani,

We wish to convey our deep sympathy for your loss at this difficult time.

We confirm that we have requested the mandatory claim documents in order for the claim to be assessed and finalised.

Kind regards,

IUA COMPLAINTS TEAM