PN
Portia N
1 reviews | Active since Sept 2016
05 Jun 2024, 15:44
Disgusted by your service
Can someone please provide feedback on the detah claim submitted the day before yeasterday? No call or whatsoever to confirm receipt and if all is in order
Helpful (0)
Replies (3)0
Replies (3)
IUA Business Solutions's replyOfficial
05 Jun 2024, 16:10Dear Portia Ncipa
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply05 Jun 2024, 16:10
Official
Dear Portia Ncipa
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
PN
Portia N's updateReviewer Update
06 Jun 2024, 16:03I remain unhappy with the service. I just called the callcenyre and was advised that the claim could take about 10 days as it has gone for auditing. I mean we have to bury on Saturday and what do we do in the mean time? Why must a person op for a funral claim to get buried and only to find out that the claim can take longer than expected?????
PN
Portia N's update06 Jun 2024, 16:03
Reviewer Update
I remain unhappy with the service. I just called the callcenyre and was advised that the claim could take about 10 days as it has gone for auditing. I mean we have to bury on Saturday and what do we do in the mean time? Why must a person op for a funral claim to get buried and only to find out that the claim can take longer than expected?????
IUA Business Solutions's replyOfficial
06 Jun 2024, 16:21Dear Portia Ncipa
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply06 Jun 2024, 16:21
Official
Dear Portia Ncipa
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM