LM
Lehlohonolo M
1 reviews | Active since Jun 2017
02 Dec 2020, 12:27
Disapproved Claim
Logged a claim with them for CV joints and they turn around and declined my claim with no valid reason. I then asked them to log a complain as to why my claim was not approved, it has been over 10 days now without any correspondence with regards to my request.
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IUA Business Solutions's replyOfficial
02 Dec 2020, 13:06Dear Mr M Masinga,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
IUA Business Solutions's reply02 Dec 2020, 13:06
Official
Dear Mr M Masinga,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM