RR
Raylen R

1 reviews | Active since Sept 2021

23 Sept 2021, 17:25

Complaint

Poor service from consultants to management still waiting for claim to be paid out from June 2021 could a manager or team leader get back to me asap *** I spoke to a consultant by the name of Ntokozanie Nyapikazi team leader is Daneil Sivalingem , consultant could not give reference for the call and advised they will get back to me by the end of business working hours, she has given me attitude on the call and also not following process requested to speak to team leader or manager but no one to take my call. please could you listen to the call made at 16:25 pm 23/09/2021 Call was made from ***

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply27 Sept 2021, 09:29
Official
 
Dear Raylene Remley

We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. 

Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly. 

Kind Regards 
IUA COMPLAINTS TEAM