MM
Matlakala M

1 reviews | Active since Mar 2020

03 Jul 2022, 06:40

Complain

I have cellphone insurance with iua always when I want to claim they come up with excuses now my phone is damaged I want to book for repair they told me the description on their system is wrong and is not my fault they have to fix I am not happy with their service at all bad service ever received.

0
Replies (1)
IUA Business Solutions
IUA Business Solutions's reply04 Jul 2022, 09:31
Official
 Dear Matlakala Given Matenche , 
 
 We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. 
 
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly. 
 
 Kind Regards 
 IUA COMPLAINTS TEAM