Claim taking forever to be resolved.

I submitted a claim claim more than 3 weeks ago for loss of income, if I don't call they don't reach out to tell me what's outstanding. I thought let me come and ready reviews to my surprise EVERYONE is complaining about this company not paying claims. I wouldn't be surprised if they decide to decline my claim because so far I've submitted all they've requested all that's left is for me to now submit blood of an extinct animal that roamed this earth in the days of Noah🫩 didn't experience this with another insurer claiming for the same benefit.