LN
Lunga N
1 reviews | Active since Dec 2019
13 Aug 2020, 21:42
Bidvest motor warranty
The turnaround time to approve claims has declined, it used to be the same day but now my car has been at dealer for 3 days waiting for approval. The warranty is no longer working for me and I'm frustrated with it.
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IUA Business Solutions's replyOfficial
14 Aug 2020, 08:42Dear Lunga,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
IUA Business Solutions's reply14 Aug 2020, 08:42
Official
Dear Lunga,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM