MV
Marcel V
1 reviews | Active since Mar 2019
06 Apr 2019, 16:54
Bad customer service
Claim with them, for +/- 8 months and still nothing. Bad service, no feedback or an update. Customer has to contact company with no real answers. Vague responses to queries.
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Replies (1)
IUA Business Solutions's replyOfficial
08 Apr 2019, 08:26Dear Ms M Vos
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
IUA Business Solutions's reply08 Apr 2019, 08:26
Official
Dear Ms M Vos
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team