sS
sinokng S
1 reviews | Active since May 2017
28 Jul 2020, 16:06
Audi Sure - Financial Crisis Benefit
I have an Audi Sure platinum policy which has a financial crisis benefit which I qualify for as "I have been certified by a Medical Practitioner as being medically unfit for work for a period of at least 6 (six) consecutive week" A lady by the name of Vuyo was following up on my case however I haven't received feedback since Friday. I have been high premiums for the past 2 years however I'm not being assisted when it comes to claiming.
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IUA Business Solutions's replyOfficial
28 Jul 2020, 16:32Dear Sino,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
We trust that the above is found in order.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
We trust that the above is found in order.
Kind Regards,
THE COMPLAINTS TEAM
IUA Business Solutions's reply28 Jul 2020, 16:32
Official
Dear Sino,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
We trust that the above is found in order.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
We trust that the above is found in order.
Kind Regards,
THE COMPLAINTS TEAM