XF
Xola F
1 reviews | Active since May 2023
18 May 2023, 09:16
****
I have a complaint rgarding IUA sohva and Edgars.I have a cellphone insurance with Edgars who is working with IUA and Sohva. My claim was declined by Sohva because they could not get premiums from Edgars and I was not aware of that. After what they said they said I must pay the premiums that I have not paid which I did and they cancelled my policy without my claim approved and they did that after they got their premiums. I want them to refund my money and cancel the policy or they approve the claim
Helpful (0)
Replies (2)0
Replies (2)
IUA Business Solutions's replyOfficial
18 May 2023, 09:48Dear Mr Xola Fiphaza
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolutions Officer , who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolutions Officer , who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply18 May 2023, 09:48
Official
Dear Mr Xola Fiphaza
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolutions Officer , who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolutions Officer , who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
XF
Xola F's updateReviewer Update
19 May 2023, 09:28@IUA this is what I am talking about you guys said that You gonna allocate this complaint to somene and they will call me back even today nothing
XF
Xola F's update19 May 2023, 09:28
Reviewer Update
@IUA this is what I am talking about you guys said that You gonna allocate this complaint to somene and they will call me back even today nothing