kM
kefilwe M

1 reviews | Active since Dec 2015

03 Dec 2015, 10:30

customer care needs good manners

good day<br> <br> im not happy with the kind of service i received from siyanda your atittude was so bad when u deal with customers u must understand that people are different cause u also a customer somewere.i did not appreciate the kind of service you gave me.im am not happy at all even the tone of your voice explained everything about the raeson i could pick that up is because im also working for customer service i would appreciate that mly matter gets solved as quick as possible.even when i was asking for her name she gave atittude im not even sure that her surname is \ma***a"as she told me. i asked for her surmane and she told me she is kthe only siyanda in the company i wonder how can that be possible.<br> <br> your response in regards to this will be highly apreciated """

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Replies (1)
ITC and ITC BA
ITC and ITC BA's reply03 Dec 2015, 13:28
Official
Hello mobotse,

This serves to confirm that our Supervisor has spoken to you this morning and explained that the matter has been dealt with.

We also confirm that we have received your proof of payment and await Avon's response as to whether your account has now been settled.

Yours Faithfully
Edwina
website: www.itcba.co.za