Why such shocking customer service
Has Italtile become so complacent that customer service is not as important as making money ,I oredered a size tile that was not in stock ,I had to pay to get the tile from another branch ,but wait it will only be delivered to the branch although I am paying for delivery ,and then I need to pay for delivery again to get it delivered to my property -shocking .Rather shop elsewhere and get the customer service that we as customers are suppose to get .
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Italtile's replyOfficial
16 Sept 2024, 07:32Good morning,
Thank you so much for taking the time to share your concerns with us. We sincerely apologize for any inconvenience caused. I will personally address this with the showroom manager to investigate the stock issues and ensure this is resolved as quickly as possible. Your feedback is invaluable to us, and we truly appreciate your patience and understanding. Please feel free to reach out if you have any further questions or concerns. We're here to assist you.
Thank you
Thank you so much for taking the time to share your concerns with us. We sincerely apologize for any inconvenience caused. I will personally address this with the showroom manager to investigate the stock issues and ensure this is resolved as quickly as possible. Your feedback is invaluable to us, and we truly appreciate your patience and understanding. Please feel free to reach out if you have any further questions or concerns. We're here to assist you.
Thank you
Italtile's reply16 Sept 2024, 07:32
Official
Good morning,
Thank you so much for taking the time to share your concerns with us. We sincerely apologize for any inconvenience caused. I will personally address this with the showroom manager to investigate the stock issues and ensure this is resolved as quickly as possible. Your feedback is invaluable to us, and we truly appreciate your patience and understanding. Please feel free to reach out if you have any further questions or concerns. We're here to assist you.
Thank you
Thank you so much for taking the time to share your concerns with us. We sincerely apologize for any inconvenience caused. I will personally address this with the showroom manager to investigate the stock issues and ensure this is resolved as quickly as possible. Your feedback is invaluable to us, and we truly appreciate your patience and understanding. Please feel free to reach out if you have any further questions or concerns. We're here to assist you.
Thank you