Replied to 100% of negative reviews
Reply time on negative reviews: 14h 21m
Reply Time
48h 36m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 14h 21m
Oct '25 - Sep '26
Frequently Asked Questions About Italtile
How is Italtile rated on Hellopeter?
Hellopeter has tracked Italtile across 74 reviews. Italtile hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Italtile? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
Great customer experience
I had an excellent experience daling with Wade Rhoda. From the very beginning, Wade was professional, knowledgeable, and genuinely focused on understanding my needs. He took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident in every step of the process. What really stood out was his commitment to customer satisfaction nothing felt rushed or forced, and he went the extra mile to ensure I was completely happy with my decision. His friendly and approachable manner made the entire experience smooth and stress free. I would highly recommend Wade Rhoda to anyone looking for outstanding service and a truly customer focused sales experience.
1 reviews | Active since Apr 2026
Great customer experience
I had an excellent experience daling with Wade Rhoda. From the very beginning, Wade was professional, knowledgeable, and genuinely focused on understanding my needs. He took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident in every step of the process. What really stood out was his commitment to customer satisfaction nothing felt rushed or forced, and he went the extra mile to ensure I was completely happy with my decision. His friendly and approachable manner made the entire experience smooth and stress free. I would highly recommend Wade Rhoda to anyone looking for outstanding service and a truly customer focused sales experience.
1 reviews | Active since Mar 2026
********* Conduct - Polokwane Branch
I am very disappointed with the service and treatment I received from your Polokwane branch. I am a pensioner who is a treasure in our NGO. On the 03/03/2026 I accidentally deposited R1000 of our NGO's funds into Italtile's account. Upon realising my error I contacted our bank Nedbank and informed them, they in turn advised that the Polokwane branch was not receptive to their request and would not cooperate in rectifying this situation. They blatantly refused to reverse the transaction even though there is clearly no purchase matching this amount due to them and this was a genuine mistake. We are a struggling NGO and this loss may seem small to them but has a very big impact on the work we do for the community. We can not afford this loss and I as a pensioner can not cover it. We have records to prove the above information if needed.
1 reviews | Active since Mar 2026
********* Conduct - Polokwane Branch
I am very disappointed with the service and treatment I received from your Polokwane branch. I am a pensioner who is a treasure in our NGO. On the 03/03/2026 I accidentally deposited R1000 of our NGO's funds into Italtile's account. Upon realising my error I contacted our bank Nedbank and informed them, they in turn advised that the Polokwane branch was not receptive to their request and would not cooperate in rectifying this situation. They blatantly refused to reverse the transaction even though there is clearly no purchase matching this amount due to them and this was a genuine mistake. We are a struggling NGO and this loss may seem small to them but has a very big impact on the work we do for the community. We can not afford this loss and I as a pensioner can not cover it. We have records to prove the above information if needed.
1 reviews | Active since Feb 2021
Excellent service
I had the best service from Sihle ( Bryanston) Patient, obliging and so helpful
1 reviews | Active since Feb 2021
Excellent service
I had the best service from Sihle ( Bryanston) Patient, obliging and so helpful