AR
Ajith R
1 reviews | Active since Oct 2015
11 Oct 2015, 18:53
PATHETIC SERVICE FROM ITALTILE
I purchased a product more than 9 months ago at the north gate branch in ct. After numerous visits and phone calls, still no resolution. <br> Since February 2015 the problem has still not been resolved. Johan the branch manager makes empty promises and keeps putting the blame on others. <br> PATHETIC SERVICE FROM ITALTILE NORTHGATE IN CAPE TOWN!! Very disappointing!
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Italtile's replyOfficial
12 Oct 2015, 13:30Hello Aranjith,
Good Day Mr Ranjith,
It has been confirmed that you are meeting with Mr Kemper on Wednesday to try sort this matter out.
I will keep in contact with him and follow up re: the outcome of this matter, understandably we are trying our best to manage as we do not manufacture the product you purchased. He will however keep me updated on progress.
Many Thanks
Nicole Russell
Good Day Mr Ranjith,
It has been confirmed that you are meeting with Mr Kemper on Wednesday to try sort this matter out.
I will keep in contact with him and follow up re: the outcome of this matter, understandably we are trying our best to manage as we do not manufacture the product you purchased. He will however keep me updated on progress.
Many Thanks
Nicole Russell
Italtile's reply12 Oct 2015, 13:30
Official
Hello Aranjith,
Good Day Mr Ranjith,
It has been confirmed that you are meeting with Mr Kemper on Wednesday to try sort this matter out.
I will keep in contact with him and follow up re: the outcome of this matter, understandably we are trying our best to manage as we do not manufacture the product you purchased. He will however keep me updated on progress.
Many Thanks
Nicole Russell
Good Day Mr Ranjith,
It has been confirmed that you are meeting with Mr Kemper on Wednesday to try sort this matter out.
I will keep in contact with him and follow up re: the outcome of this matter, understandably we are trying our best to manage as we do not manufacture the product you purchased. He will however keep me updated on progress.
Many Thanks
Nicole Russell