1 reviews | Active since May 2016

04 Jul 2016, 11:28

No Feedback at all!

<p>Purchased a R19 000 bath two weeks ago! The sales person Taylor Fourie phoned the guys that "makes" the bath to arrange them to fit a nikkie spout and to ask what the turn around time is he said 10 days....</p> <p> </p> <p>Today I phoned the office spoke to another guy as Taylor is not there he said he will phone me back to tell me when I will receive same, hour later no call back I contacted him again and he said he sees 05/08/2016 but he will phone Taylor to ask him whats happening as this was not the arrangement....</p> <p> </p> <p>I need this bath this week as the builder whats to fit same! The 5th of August I will be already moved into the property.....</p> <p> </p> <p>Still no call from Italtile to tell me what is happening.......</p>

0
Replies (2)
Italtile
Italtile's reply04 Jul 2016, 11:53
Official
Good Day Pepler, Please note that I have acknowledged your complaint and am currently investigating with Showroom and Management. I will revert soonest with feedback and solutions for this matter. Many Thanks Nicole Russell **********
Italtile
Italtile's reply04 Jul 2016, 12:33
Official

Greetings Pepler,

Received communication from Bryanston Showroom Manager: Erik Pieterse.

Supplier will make delivery this Wednesday. Apologies for the Inconvenience or hassles caused.

Please expect a call from Mr Pieterse with more details.

Many Thanks

Nicole Russell

**********