DP
Darryn P
1 reviews | Active since Dec 2017
15 Feb 2021, 01:34
Italtile Somerset lock doors before closing time.
I went to Italtile Somerset West on Sunday, 14th February 2021. We arrived at the parking outside the rotating door, where a gentleman switched off the rotating door whilst we were on our way to the door. There was a lady sitting inside at her desk pretending not to see us at all. We tried to push the revolving door just to see whether it is locked or not, but we couldn't get in and they made as if they didn't hear or see us from the inside of the shop. It was before 1400B. I am not happy with this kind of treatment
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Replies (2)0
Replies (2)
Italtile's replyOfficial
15 Feb 2021, 08:50Good Day Darryn,
Thank you for reaching out and informing us of such occurrences. I will be communicating this to management as customer service is our number one priority. I will arrange for the manager Mr. Johan Kemper be in contact with you immediately.
Many Thanks
Nicole Russell
***
Thank you for reaching out and informing us of such occurrences. I will be communicating this to management as customer service is our number one priority. I will arrange for the manager Mr. Johan Kemper be in contact with you immediately.
Many Thanks
Nicole Russell
***
Italtile's reply15 Feb 2021, 08:50
Official
Good Day Darryn,
Thank you for reaching out and informing us of such occurrences. I will be communicating this to management as customer service is our number one priority. I will arrange for the manager Mr. Johan Kemper be in contact with you immediately.
Many Thanks
Nicole Russell
***
Thank you for reaching out and informing us of such occurrences. I will be communicating this to management as customer service is our number one priority. I will arrange for the manager Mr. Johan Kemper be in contact with you immediately.
Many Thanks
Nicole Russell
***
Italtile's replyOfficial
15 Feb 2021, 12:52Good Day Darryn,
Mr. Kemper has tried to reach out and contact you. All information has been shared with him. Please let me know if there is further assistance I can offer from my side.
Many Thanks
Nicole Russell
***
Mr. Kemper has tried to reach out and contact you. All information has been shared with him. Please let me know if there is further assistance I can offer from my side.
Many Thanks
Nicole Russell
***
Italtile's reply15 Feb 2021, 12:52
Official
Good Day Darryn,
Mr. Kemper has tried to reach out and contact you. All information has been shared with him. Please let me know if there is further assistance I can offer from my side.
Many Thanks
Nicole Russell
***
Mr. Kemper has tried to reach out and contact you. All information has been shared with him. Please let me know if there is further assistance I can offer from my side.
Many Thanks
Nicole Russell
***