AC
Albert01 Coetzee

1 reviews | Active since Nov 2016

09 Mar 2023, 09:23

Italtile - POPIA ACT !

Where did Italtile get my Info from? Why do I get messages from them? I've never done business with them, yet they have my number to send me promotion sms's?? What about POPIA ACT!! Let's report them and if found guilty - R10mil fine!!

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Replies (3)
Italtile
Italtile's reply09 Mar 2023, 09:30
Official
Good day Albert, 

Thank you for reaching out with your concern. 
An external company hosts the SMS's sent out. We will be in contact with them immediately to remove you from their database. 
We have ensured that the company used is in line with the POPI act and will ensure they receive your concerns. 

I will keep you updated on their response and ensure all is actioned immediately. 

Thank you 
Nicole Russell
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AC
Albert01 Coetzee's update09 Mar 2023, 09:39
Reviewer Update
Thanks you..
On another note.. as stated.. If Italtile ensured that the external company that host's the sms's is in line with the POPI act.. how do they obtain the public's numbers? Something doesn't make sense?
Italtile
Italtile's reply10 Mar 2023, 13:05
Official
Good day Albert,

I have received communication from our agency, the Head of Legal and Compliance did try to get hold of you yesterday with no luck, they also sent an SMS to try to reach you. 
Please let me know if you would like them to try again? 

Many Thanks 
Nicole Russell
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