mN
malie N
1 reviews | Active since Nov 2010
30 Jun 2021, 12:14
ITALTILE MENLYN
absolutely worse store...SIAS manager makes all kinds of excuses ... we waiting for a refund now for 15 days, still have not received it. they make all kinds of excuses why not refund the client and try to find the missing monies from FNB...which I don't how FNB got involved as my card is with Nedbank and their machine with Nedbank as well...the refund should have been done immediately Overnite infact
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Italtile's replyOfficial
30 Jun 2021, 12:44Good Day Mrs. Naidoo,
We fully understand your frustration with the refund concern. Mr. Sias Human has been in contact with you daily to ensure that this is sorted. The error was picked up and managed with urgency by our team. Accounts and Mr. Human are all working on the matter to get this sorted out as soon as possible with the banks.
Your patience is truly appreciated as we attend to this matter.
Many Thanks
Nicole Russell
We fully understand your frustration with the refund concern. Mr. Sias Human has been in contact with you daily to ensure that this is sorted. The error was picked up and managed with urgency by our team. Accounts and Mr. Human are all working on the matter to get this sorted out as soon as possible with the banks.
Your patience is truly appreciated as we attend to this matter.
Many Thanks
Nicole Russell
Best regards,
Italtile's reply30 Jun 2021, 12:44
Official
Good Day Mrs. Naidoo,
We fully understand your frustration with the refund concern. Mr. Sias Human has been in contact with you daily to ensure that this is sorted. The error was picked up and managed with urgency by our team. Accounts and Mr. Human are all working on the matter to get this sorted out as soon as possible with the banks.
Your patience is truly appreciated as we attend to this matter.
Many Thanks
Nicole Russell
We fully understand your frustration with the refund concern. Mr. Sias Human has been in contact with you daily to ensure that this is sorted. The error was picked up and managed with urgency by our team. Accounts and Mr. Human are all working on the matter to get this sorted out as soon as possible with the banks.
Your patience is truly appreciated as we attend to this matter.
Many Thanks
Nicole Russell
Best regards,