NM
Nadean M
1 reviews | Active since May 2021
14 May 2021, 22:42
Absolute nightmare
Italtile are a bunch of useless idiots. The biggest one being the store manager Christo Slabbert. His nonchalant attitude is disgusting and he should not be in customer service at all. We ordered tiles for them (assuring us it will arrive by the 15th) for the very latest only to be told today the stock will come in on the 1st of June only. What the hell is wrong with you idiots? No one bothered to keep us informed and we already had our tiler arranged for Monday. A bunch of useless idiots. Will never ever ever buy from them again. And this will go onto every social media page.
Helpful (0)
Replies (2)0
Replies (2)Italtile's replyOfficial
17 May 2021, 08:09Good Day Nadean,
Customer service is our number 1 priority, I am investigating with the showroom and will revert asap.
Many Thanks
Nicole Russell
***
Customer service is our number 1 priority, I am investigating with the showroom and will revert asap.
Many Thanks
Nicole Russell
***
Italtile's reply17 May 2021, 08:09
Official
Good Day Nadean,
Customer service is our number 1 priority, I am investigating with the showroom and will revert asap.
Many Thanks
Nicole Russell
***
Customer service is our number 1 priority, I am investigating with the showroom and will revert asap.
Many Thanks
Nicole Russell
***
Italtile's replyOfficial
17 May 2021, 08:25Good Morning Nadean,
I have been in contact with the showroom and they have confirmed that this was a stock issue from our supplier and alternate tiles were selected this past weekend. As I understand this matter has been sorted, but please reach out to me should there be any further queries or uncer*****ies as I will sort out with urgency for you.
My details: ***, ***
Many thanks
Nicole Russell
I have been in contact with the showroom and they have confirmed that this was a stock issue from our supplier and alternate tiles were selected this past weekend. As I understand this matter has been sorted, but please reach out to me should there be any further queries or uncer*****ies as I will sort out with urgency for you.
My details: ***, ***
Many thanks
Nicole Russell
Italtile's reply17 May 2021, 08:25
Official
Good Morning Nadean,
I have been in contact with the showroom and they have confirmed that this was a stock issue from our supplier and alternate tiles were selected this past weekend. As I understand this matter has been sorted, but please reach out to me should there be any further queries or uncer*****ies as I will sort out with urgency for you.
My details: ***, ***
Many thanks
Nicole Russell
I have been in contact with the showroom and they have confirmed that this was a stock issue from our supplier and alternate tiles were selected this past weekend. As I understand this matter has been sorted, but please reach out to me should there be any further queries or uncer*****ies as I will sort out with urgency for you.
My details: ***, ***
Many thanks
Nicole Russell
