RG
Refiloe G

1 reviews | Active since Sept 2026

10 Sept 2026, 07:50

Service from Ingrid Titus

SERVICE FROM INGRID TITUS! Our first experience with iSwitch, and what a wonderful experience it was! I purchased electricity via EFT and wasn’t sure what to do next, so I called for assistance. I spoke to Ingrid Titus, and she was absolutely fantastic! ❤️ She immediately asked me to send my proof of payment, loaded it quickly, and within just a few minutes, I had electricity! 🙌⚡ Ingrid was efficient, professional, friendly and went above and beyond to assist me. This is what excellent customer service looks like! Thank you, Ingrid, for making my first experience with iSwitch such a pleasant one. You are truly an asset to the company! 👏❤️ Excellent service deserves to be recognised! 🌟

0
Replies (2)
RG
Refiloe G's update10 Sept 2026, 09:35
Reviewer Update
  • ⭐️⭐️⭐️⭐️⭐️ EXCEPTIONAL SERVICE FROM INGRID TITUS!
    Our first experience with iSwitch, and what a wonderful experience it was! I purchased electricity via EFT and wasn’t sure what to do next, so I called for assistance.
    I spoke to Ingrid Titus, and she was absolutely fantastic! ❤️ She immediately asked me to send my proof of payment, loaded it quickly, and within just a few minutes, I had electricity! 🙌⚡
    Ingrid was efficient, professional, friendly and went above and beyond to assist me. This is what excellent customer service looks like!
    Thank you, Ingrid, for making my first experience with iSwitch such a pleasant one. You are truly an asset to the company! 👏❤️
    Excellent service deserves to be recognised! 🌟
i-Switch Prepaid Metering (Pty) Ltd
i-Switch Prepaid Metering (Pty) Ltd's reply10 Sept 2026, 09:49
Official
Hi Refiloe

We appreciate your feedback, much appreciated!

Regards
Iswitch