I WANT MY UNITS BACK!!!

I-Switch is the worst to deal with, I am being taken advantage of unfairly Harold was there claiming to assist me and a week later still nothing.

I-Switch has currently taken over in my complex. And in the transition, we were told we would get reimbursed the units showing in our old meters which I was in a very positive balance it could leave me 2months without buying any electricity. And yes, I did get reimbursed when the transition kicked off which I was happy about. A month in they seemed to be a problem with their installation and there was water damage. Which caused them to switch meters for our block in the transition I was not told or notified I just got a new meter and my old units were not accounted for as I was querying this, I was told they had already reimbursed me my old units, which is not true. The old meter just got changed without my knowledge and then they get to tell me that all my units got used up? when and how I don’t know, its not even justified and they just ****** me and they don’t care. No one is getting back to me, no one is helping me. Their consumption is even ridiculous I was not using more than 8 units in a day with my old meter right now it looks like I’m using 12 units and above daily. I’m constantly at work no one is home I leave early come back late I have gas stove, gas heater but with all this in place I-switch seems to be consuming far more than I use! I-SWITCH I WANT MY UNITS BACK!!!