Horrible service provider!!!

Item: i-Switch Prepaid Metering (Pty) Ltd
Rating: 1
Author: Mbali Mbali.khumalo

Horrible service provider!!!! Horrible!!! You are expected to pay 400 for 250 water charges and you can’t buy electricity without having to pay for water . When you ask where the additional charges come from you never get a response or reply from their workers they never reply to customers complains.

Helpful (0)

Replies (3)

i-Switch Prepaid Metering (Pty) Ltd's replyOfficial

10 Dec 2023, 09:34

Good Morning Mbali

May you kindly provide me with you meter number.

To whom have you sent the request regarding the water charges?

We have tried contacting you this morning but unable to get through.

Regards

i-Switch Prepaid Metering (Pty) Ltd's reply10 Dec 2023, 09:34

Official

Mbali Mbali.khumalo's updateReviewer Update

10 Dec 2023, 10:12

I sent an enquiry to Nieshaam on WhatsApp on the 5th of November and never got a response. I requested for a detailed water statement regarding the additional charges as well.

Mbali Mbali.khumalo's update10 Dec 2023, 10:12

Reviewer Update

I sent an enquiry to Nieshaam on WhatsApp on the 5th of November and never got a response. I requested for a detailed water statement regarding the additional charges as well.

i-Switch Prepaid Metering (Pty) Ltd's replyOfficial

10 Dec 2023, 11:34

Good Day Mbali

We will contact you immediately and have this resolved. We apologize for the inconvenience.

Regards

i-Switch Prepaid Metering (Pty) Ltd's reply10 Dec 2023, 11:34

Official

Good Day Mbali

We will contact you immediately and have this resolved. We apologize for the inconvenience.

Regards