iSwitch - Extremely Bad Service

iSwitch – Extremely Bad Service I was previously with Nepic and iSwitch took over their infrastructure. Since the 16th September 2020 I have had no internet. On the 17th of September I tried calling the number for iSwitch and only got an automated message and the call was disconnected. I tried phoning the Nepic number that just rings till its disconnected. After some searching on the internet I managed to find a cell number for iSwitch which rang until it went to voice mail informing me I must send a whatsapp message. I started messaging from the 18th of September asking for feedback as to what is going on and when I will be connected, as I have already paid my monthly fee. I have only been informed of the current mess that Nepic have left and empty promises of when I will be connected to internet. On the 18th of September I was told it would take 48 hours. By the 21st of September still no internet. I have since found out that 1 other client was informed that connection would be yesterday (did not happen) and another has been informed that today they will be connected. All we get is empty time- lines and absolutely no communication via sms or email. We are all currently sitting in the dark. I am running a business from home and have not been able to do so since the 16th of September. All we are asking iSwitch for is to please be respected enough to be kept updated and not just left hanging.