1 reviews | Active since Jun 2018
So disappointed in Isuzu
Not even worth One star. I just want to start with the terrible customer service. We have been to Izusu in Polokwane, Citrusdal and Vredendal and we just can't seem to get good customer service. My husband's Isuzu is 2years old and we only have problems with it. It could be that it is the bad batch of the lot and that is understandable but what we can't get in our heads is the people working for Isuzu. We got our bakkie back today from Isuzu Vredendal, it was in for the replacement of its turbo and the Aircon that's not working aswell as the difflock light that keeps flickering. When we got out bakkie back today...we had to go straight back. The dash is loose and looks like someone scratched the centre console with a ***** driver. They fixed the diff but it was still leaking oil, turns out it was from the turbo...so they never even cleaned it. After we showed them the loose dash they just patched it with glue...is that acceptable?? NO! Oh yes and they broke the aircon button...the parts are on its way but still not acceptable. When we went back we were greeted with disgusting attitudes. The people don't know how to work with customers anymore. We pay alot of money for "great" vehicles and when something breaks they have this attitude as if we are wrong. Please get these people straight. We are done with Isuzu and will never ever buy an Isuzu again and we will tell everybody that we know not to buy Isuzu. We are moving to Toyota even though they are more expensive at least they have great customer service and no disgusting attitudes.
