SHOCKING feedback & communication - Isuzu Epping

Communication from Isuzu Epping is absolutely useless.<br> <br> Recently repaired a few things on my 2010 Isuzu 3.0 DC 4x4, but now getting any information out of them is impossible. I am waiting for job cards of work done, additional quotations etc. for taking gearbox out. Box is making a noise, that they all know is bad for the vehicle, but no one can tell me what it is. <br> <br> I am not the type of person that likes phoning everyday and frankly I do not have time to follow up. I expect this from Isuzu.<br> <br> Earl, the service advisor has not responded to my request when I was at the dealer collecting car. <br> <br> Next step was the service manager, David, he phoned me after rating their (standard service response email) a zero, but following that phone call it all went dead silent. <br> <br> Followed up a week later. Still no reply or phone call from David.<br> <br> Next step was branch manager... Eric. Emailed him all the correspondence. Not one phone call or reply on my email.<br> <br> Nearly a month passed without reply. Decided to email GM Nationally. Call centre responded on email in 2 days with a useless reply. I rep**** to their email, attaching the entire paper trail. This was Friday. Still no reply.