IW
Indo W

1 reviews | Active since Feb 2020

15 Mar 2020, 03:01

Pathetic service.

Pathetic service. They let us know in the middle of a month that they suddenly will be discontinuing service to consumer clients. Now I have to find a new isp and cancel my current one and still pay a fee for the next month? Funny how we should give them a calendar month notice but they dont have to do the same for us. Absolutely pathetic

0
Replies (1)
ISPAfrika (Pty) Ltd
ISPAfrika (Pty) Ltd's reply16 Mar 2020, 13:02
Official
We are concerned that you have received the incorrect message. We are migrating all our FTTH clients to RSAWeb at no cost during the course of the next 3 months. You will only incur costs if you choose not to move to RSAWeb. If this process is unclear, please call us on *** for further detail