It takes true mediocrity to mess up at every level like this. Quite amazing.

As an ISP - one star. Their phone lines and switchboard - for a connectivity business if irony kills they have the nuclear bomb. Overall business - shows how badly we need competition in this space. You just have to laugh and wave.

I've been a reluctant customer of ISPAfrika for a number of years using their internet connectivity. I've not had a choice. And now I've spent and done what I can to cut the umbilical cord.

For the unsuspecting out there, just avoid. Service is unreliable, and when you call support they are unaware of their own issues, and shortly thereafter they'll send a message out. The recent interaction tops them all. Having paid my account, I received a notice threatening suspension. I responded that it was paid, and received that a ticket was opened. More threats followed, again responded, and yes, you can predict what happened. They cut me off. I then called in - only for the line to repeatedly beep beep beep. Eventually called technical which forwarded me through. "Our systems only reflect....." - really not interested in understanding why their systems are so poor.