WB
Walter B
1 reviews | Active since Dec 2011
30 Jun 2020, 10:52
Beware of forced migration from ISPAfrica to RSAWEB
I had a contract with ISPAfrica and was advised that the contract will no longer be supported by ISPAfrica and my line will be migrated to RSAWeb. I used to pay R499.-- with ISPAfrica and now, after the forced migration, RSAWeb is charging R675.-- for exactly the same connection. This is 35% more !!!!!!! and a forced migration. This is clearly exploitation and most pathetic!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
ISPAfrika (Pty) Ltd's replyOfficial
30 Jun 2020, 14:05Thank you for your feedback. I believe you have received the incorrect information. You appear to have a 10MB package with us and RSAWeb are in fact charging R495 for the same package. R675 is for their 20MB package. I will get RSAWeb to contact you to clarify. Apologies for your experience.
ISPAfrika (Pty) Ltd's reply30 Jun 2020, 14:05
Official
Thank you for your feedback. I believe you have received the incorrect information. You appear to have a 10MB package with us and RSAWeb are in fact charging R495 for the same package. R675 is for their 20MB package. I will get RSAWeb to contact you to clarify. Apologies for your experience.