You people need to train your staff and teach them about the Treat Customers Fairly Act.

I just got off a call with a agent who has no way of speaking to customers. I am telling her I don't remember speaking to anyone, as this number they calling me on is hardly working or in use , she has the nerve the to tell me I am lying. I proceeded to tell her I want someone else to to speak to me, she proceeds to tell me I am going to tell that person stories. You need to teach your collections agents proper communication etiquette and also about the TCF act. Who does this person think she is talking to me like I am a piece of **** and her child. Until someone can speak to properly to me, I will not be taking your calls.