S
Sibahle
1 reviews | Active since Aug 2026
20 Aug 2026, 09:25
Your service is very...
Your service is very poor I ordered on the 18 of August there is no even a link to trace my parcel,it is not shipped but I ordered on the 18.
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Replies (1)
Isabella Garcia's replyOfficial
20 Aug 2026, 11:54Dear Sibahle Qhiphu
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
Additionally, I will reach out to you via email to provide you with the tracking information.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Ashley Deacon
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
Additionally, I will reach out to you via email to provide you with the tracking information.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Ashley Deacon
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
Isabella Garcia's reply20 Aug 2026, 11:54
Official
Dear Sibahle Qhiphu
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
Additionally, I will reach out to you via email to provide you with the tracking information.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Ashley Deacon
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
Additionally, I will reach out to you via email to provide you with the tracking information.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Ashley Deacon
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "