1 reviews | Active since Feb 2014
Would not recommend this company
Bad service the one person tells one story and the other a totally different story. I've placed an order. 10-14 days they said. I phone last week and wed to confirm delivery to address everything. They told me my order has been processed and delivery shall take place last week and Friday. When I phone this week Tuesday it's a total different story. Delivery address is an old address and my order is not processed due to a screenshot proof of payment. There is absolutely no communication in this company. What is required to place an order from one day to another is different. According to yesterday's conversation I'm going to wait another 2 weeks. Ag come on people when you receive money with the refences as indicated I'm sure there could be done more effort to help client to secure delivery.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
I will be following up with you later today about all the arrangements we made during our call.
Andri Olivier
Client Care Assistant Manager
www.isabellagarcia.co.za
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
I will be following up with you later today about all the arrangements we made during our call.
Andri Olivier
Client Care Assistant Manager
www.isabellagarcia.co.za