MB
Mahlatse B
1 reviews | Active since Nov 2020
02 Sept 2025, 17:17
Worst service
Till date I regret taking your subscription, cause honestly even after 12 months y’all still debt my account, on even products I don’t even have..
I had to change my bank cause y’all even debt on the wrong date, sometimes y’all double debt .. I can’t even cancel cause all agents are unprofessional only after money
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Replies (1)
Isabella Garcia's replyOfficial
02 Sept 2025, 19:09 Dear Mahlatse,
I hope you are well!
Thank you for bringing your complaint to our attention. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. Please note that I have sent you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely evening.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are well!
Thank you for bringing your complaint to our attention. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. Please note that I have sent you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely evening.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply02 Sept 2025, 19:09
Official
Dear Mahlatse,
I hope you are well!
Thank you for bringing your complaint to our attention. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. Please note that I have sent you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely evening.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are well!
Thank you for bringing your complaint to our attention. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. Please note that I have sent you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely evening.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za