NM
Nomfundo M
1 reviews | Active since Feb 2020
10 Mar 2026, 11:48
Worst nightmare
Make promises (voucher) to take up the hamper and don't stick to their end of the deal. Beyond dissappointed my worst nightmare ever.
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Replies (1)
Isabella Garcia's replyOfficial
11 Mar 2026, 14:04Dear Nomfundo,
Thank you for taking the time to speak with me telephonically today. I truly appreciate the opportunity to discuss your concerns directly.
I would like to once again extend my sincere apologies for the disappointment and frustration you have experienced. Please be assured that we take your feedback very seriously, and your matter is currently being investigated as a matter of urgency.
Our team is carefully reviewing the details surrounding the voucher and hamper arrangement, and I will personally ensure that this is followed up on with priority. As soon as we have clarity, I will revert back to you with an urgent update.
Thank you for your patience and for bringing this matter to our attention.
Your experience is important to us, and we remain committed to resolving this for you as swiftly as possible.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking the time to speak with me telephonically today. I truly appreciate the opportunity to discuss your concerns directly.
I would like to once again extend my sincere apologies for the disappointment and frustration you have experienced. Please be assured that we take your feedback very seriously, and your matter is currently being investigated as a matter of urgency.
Our team is carefully reviewing the details surrounding the voucher and hamper arrangement, and I will personally ensure that this is followed up on with priority. As soon as we have clarity, I will revert back to you with an urgent update.
Thank you for your patience and for bringing this matter to our attention.
Your experience is important to us, and we remain committed to resolving this for you as swiftly as possible.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply11 Mar 2026, 14:04
Official
Dear Nomfundo,
Thank you for taking the time to speak with me telephonically today. I truly appreciate the opportunity to discuss your concerns directly.
I would like to once again extend my sincere apologies for the disappointment and frustration you have experienced. Please be assured that we take your feedback very seriously, and your matter is currently being investigated as a matter of urgency.
Our team is carefully reviewing the details surrounding the voucher and hamper arrangement, and I will personally ensure that this is followed up on with priority. As soon as we have clarity, I will revert back to you with an urgent update.
Thank you for your patience and for bringing this matter to our attention.
Your experience is important to us, and we remain committed to resolving this for you as swiftly as possible.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking the time to speak with me telephonically today. I truly appreciate the opportunity to discuss your concerns directly.
I would like to once again extend my sincere apologies for the disappointment and frustration you have experienced. Please be assured that we take your feedback very seriously, and your matter is currently being investigated as a matter of urgency.
Our team is carefully reviewing the details surrounding the voucher and hamper arrangement, and I will personally ensure that this is followed up on with priority. As soon as we have clarity, I will revert back to you with an urgent update.
Thank you for your patience and for bringing this matter to our attention.
Your experience is important to us, and we remain committed to resolving this for you as swiftly as possible.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za