PM
Patricia M
1 reviews | Active since Dec 2024
30 Jan 2026, 13:44
Worst Customer Service
If I could rate them a zero I would have, I asked them to cancel the mandate 08 Dec 2015 and they said they have resolved the matter 15/12/2025 crazy they have debited my account 27/01/2026 I DO NOT WANT THOSE PRODUCTS!!!
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
30 Jan 2026, 16:21Dear Patricia,
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced. This is by no means reflective of the standard of service we strive to provide, and I completely understand how concerning and upsetting this situation must have been for you.
Please be assured that all arrangements have been attended to and confirmed via email. I am personally monitoring the matter to ensure it is fully resolved.
Should you have any further questions or require additional assistance, please respond directly to this email. We are committed to resolving this matter fully and to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for giving us the opportunity to make this right.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced. This is by no means reflective of the standard of service we strive to provide, and I completely understand how concerning and upsetting this situation must have been for you.
Please be assured that all arrangements have been attended to and confirmed via email. I am personally monitoring the matter to ensure it is fully resolved.
Should you have any further questions or require additional assistance, please respond directly to this email. We are committed to resolving this matter fully and to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for giving us the opportunity to make this right.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply30 Jan 2026, 16:21
Official
Dear Patricia,
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced. This is by no means reflective of the standard of service we strive to provide, and I completely understand how concerning and upsetting this situation must have been for you.
Please be assured that all arrangements have been attended to and confirmed via email. I am personally monitoring the matter to ensure it is fully resolved.
Should you have any further questions or require additional assistance, please respond directly to this email. We are committed to resolving this matter fully and to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for giving us the opportunity to make this right.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced. This is by no means reflective of the standard of service we strive to provide, and I completely understand how concerning and upsetting this situation must have been for you.
Please be assured that all arrangements have been attended to and confirmed via email. I am personally monitoring the matter to ensure it is fully resolved.
Should you have any further questions or require additional assistance, please respond directly to this email. We are committed to resolving this matter fully and to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for giving us the opportunity to make this right.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za