lM
limpho M
1 reviews | Active since Jan 2022
04 Apr 2024, 12:47
Worst Company ever
As an ambassador member I am really disappointed with them . I have been waiting for my yearly box . I have enquired about it and I have not received a response from them and yet I still get debited for it . I have also raised queries regarding the debit orders still no response. My last resort was requesting them to cancel my membership reimburse me money as I am no longer interested still no response.
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Isabella Garcia's replyOfficial
04 Apr 2024, 17:35 Dear Limpho,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely evening.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply04 Apr 2024, 17:35
Official
Dear Limpho,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely evening.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za