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sivenathi M

1 reviews | Active since Jul 2014

19 Mar 2021, 08:03

Wonderful Sales Experience! Impressed!

Hi guys!! I would LOVE to leave a huge great satisfaction review from the service I received from Your staff today telephonically. I had initially ordered products, received my delivery and upon receipt I had some few queries on the items. I called in and was assisted by Masana. My biggest worry now was I thought I would have to be responsible in couriering back the items and would have to wait another 5-7 days to receive correct stock, but with the thanks of this lady I was assisted and expecting my items to be delivered to my doorstep once again. I won’t like as a first time client, I panicked but this lady reassured me that all will be well. I have just received a text message confirming my order is on its way!!!! I am beyond Happy!! Thank you Masana, may you contribute to assist others the same way you did to me. Thank you Isabella Garcia team

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Replies (1)
Isabella Garcia
Isabella Garcia's reply19 Mar 2021, 09:41
Official
 Good day Sive,  I hope you are well today.  We are pleased to hear that you have had an enjoyable experience with our products and services. Thank you so much for taking the time to write us this lovely compliment.  We are glad that Masana assisted you with the care and flair that embodies the Isabella Garcia family.  We are happy to have you as a valued client.  May you have a wonderful day further.  Warm Regards, Risha Loots Specialised Client Care Liaison
 Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za