1 reviews | Active since Oct 2017
waiting almost a month for my products
I ordered from them on the 18th September they contacted me same day , order was processed by the 19 of September .I am still waiting for my delivery its the 9 October already. I wrote the correct address on my form they called me on 3rd of October to tell me they have the incorrect address the lady advised it will be delivered on the 4th October and to date I am still waiting .
They are quick to process your order if only it was delivered as quick . lets hope their products make up for their pathetic service . hopefully my hamper will come soon . what a way to treat a new customer .
Good morning Zalia,
Hope you are well today and thank you for bringing the below matter to our attention.
We tried contacting you this morning, however it seems that we are unable to reach you.
Please do accept our sincere apologies for the delay in the delivery of your products.
The courier services have promised that the delivery will take place today.
We will contact you shortly to confirm this arrangement.
If you have any questions please do not hesitate to contact me.
Kind regards,
Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Good morning Zalia,
Hope you are well today and thank you for bringing the below matter to our attention.
We tried contacting you this morning, however it seems that we are unable to reach you.
Please do accept our sincere apologies for the delay in the delivery of your products.
The courier services have promised that the delivery will take place today.
We will contact you shortly to confirm this arrangement.
If you have any questions please do not hesitate to contact me.
Kind regards,
Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za